Shipping Policy
Free Shipping
Herbs-Wholesale.com
offers free shipping on orders $99.99 and above, within the 48 contiguous
states of United States of America, via USPS/UPS Ground Service, 2-7
days delivery time.
This offer is not valid for following addresses:
- Hawaii
- Alaska
- PO Box
- APO/FPO military
Shipping Rates
Choose from a variety of shipping options. For orders worth $99.99 or less, shipping charges are applicable based on following shipping rate matrix.
Note
Order Weighing 1 or less than 1 Lb will be shipped by USPS
| Ground
Shipping |
| Order
Amount |
Detail |
| $99.99
or Less |
| Region |
Standard
Shipping |
| |
Ship
Time
|
Per
Shipment Charge
|
Per
Unit Charge |
Continental
US
|
3-7
days
|
$5.99
|
$0.50/pound |
| Alaska
and Hawaii |
3-7
days
|
UPS Air Offered |
|
|
| Expedited
Shipping |
|
Ship Type
|
Per
Shipment Charge |
Per
Unit Charge |
UPS Air
|
$39.99 |
$1.99/pound |
|
| Overweight
Products |
| We are unable
to offer free shipment on few large and/or heavy products (usually
liquids, or in glass bottles), however, we are offering reduced
shipping rate on such orders as follows. |
$99.99
and above
|
Weight
|
Charges
|
|
1Lb - 6 Lb |
Free |
|
7Lb
– 10Lb |
$5.00 |
| 11Lb
– 30Lb |
$8.00 |
| 31Lb
and above |
$20.00 |
|
Back Orders
Although we always try to ship all orders completely, occasionally
back orders can occur.
Order Processing Time
Please allow 2-7 business days for order to be processed. If an ordered
product is in back order or discontinued from our supplier, we will let
you know through email. Backordered or discontinued part of your order will be cancelled automatically.
Orders shipped via USPS/UPS are delivered Monday through Friday only. Shipping to Alaska and
Hawaii may require an additional one to two days.
International Orders
For International Orders please contact us at support@herbs-wholesale.com or through our Contact Us Page
Order Cancellation
You can cancel your order anytime after placing it, but before
we start processing it. Maximum time cycle between your order placement
and our processing may be 24 hours. Please contact at cancel@herbs-wholesale.com
Order Returns
You may return any or all of your ordered items through USPS within 30 days of
shipping, under following circumstances:
- No questions asked. Guranteed Return but we need invoice copy.
- Stamped amount on return envelope will be reimburse by a return cheque.
- Item was received in damaged condition or was defective
- Incorrect item was shipped (other than what you actually ordered).
Read
more
- Item is in new condition with original packaging.
- Minor
changes by Manufacturers: Manufacturers bring minor
changes to their product labeling, packaging, name and/or
formula time to time. These changes are to comply with regulatory
issues or for marketing purpose. Herbs-Wholesale.com is responsible
to ship the same UPC code item that you ordered. Please match
the UPC code present at the item you received with the UPC
code at our website before returning an item due to minor
differences. In case you still do not wish to keep the item,
please return it to us in fresh condition, and we will issue
refund to you as per our refund policy. (Hide)
If you have any enquiry, you can contact us
for more information.
Once your return is received with invoice copy, refund will be issued
within 21 days and an e-mail confirmation will be sent to you.
Sales Tax
Sales Tax will only be charged for all shipments within the State of California
at the rate of 8.25%. |
